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Accessibility Statement

This accessibility statement applies to the Public Health Wales website:

This website is run by Public Health Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We have also made the website text as simple as possible to understand.  AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility on this website is guided by government standards and the Web Content Accessibility Guidelines (WCAG). WCAG are widely accepted as the international standard for accessibility on the web.

Whilst we aim to make this website accessible to all users and achieve a WCAG  conformance level ‘AA’; we continually work with stakeholders to ensure that conformance level ‘A’ is adhered to as a minimum.

The website is available in both Welsh and English. There may be inaccuracies and inconsistencies in the translations or when using screen readers.

If you experience any accessibility issue on this site or have any comment, please contact us.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us in the first instance and we will pass your request onto the relevant team.  We will consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Public Health Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We are constantly working on improving the accessibility of the website and updating the integration with the latest tools.

Non-accessible content

Any non-accessible content exceptions has been listed below with an explanation. Please contact us with any questions or queries regarding these findings.

Non-compliance with the accessibility regulations

There are no known non-compliance with the accessibility regulations.

We welcome feedback relating to non-compatible 3rd party software which may not have been included in the original testing or has been released after the latest testing date.

Disproportionate burden

Best endeavours have been made to test the website on a range of accessibility tools and third party applications.

There is one exception we would like to note for screen readers. Certain screen readers may not effectively read a language other than the programmed language. For example, an English language only screen reader attempting to read the Welsh content on the website may return errors.

If any tool or application is found to be not working correctly when using the website, please contact us with the relevant information for us to investigate.

What we’re doing to improve accessibility

We are constantly working to improve accessibility on the website. If you have any concerns of suggestion, please contact us via the Feedback Form or by using the details above.

We want accessibility to be a consideration with any development made on the website, making sure we avoid adding problematic functionality (such as working with many PDFs).

We’re continuing to carry out regular accessibility audits and testing, as well as endeavouring to ensure the website works on a wide range of 3rd party tools and applications.

Preparation of this accessibility statement

This statement was prepared in June 2023

Review level: WCAG 2.1 [AA]
Full website check: All pages and section have been tested
Review method: Mixture of manual and automated checks
Choosing sample pages: Any sample pages were chosen according to WCAG-EM. The focus was placed on the most used pages on the website.

Example of evaluation tools used to support findings:
• WCAG 2.1 Level AA [Released: 2007]
• WCAG 2.0 Level AA – [Released: 2014-May-28]
• Color Contrast Accessibility Validator ( [Version: 5.8, Released: 2017-Dec-17]
• WAVE Web Accessibility Evaluation Tool ( [Released: 2001]
• A+ FontSize Changer (Desktop Plugin) [Released: 2018]
• High Contract (Extension) [Version: 0.9.3, Updated 2016]


Web Content Accessibility Guidelines (WCAG) Overview

Web Content Accessibility Guidelines 2.1

Techniques for WCAG 2.1

Accessibility Evaluation Resources

Web Accessibility Evaluation Tools List

Using Combined Expertise to Evaluate Web Accessibility